Terms of Service

Last updated: 30 July 2026

1. What Trade Junction is

Trade Junction is business software for shops: inventory and stock management, a point-of-sale till, profit & loss reporting, a customer credit book, and an online store page where customers see products and order on WhatsApp. Trade Junction is a record-keeping tool. We never hold, process, or transfer your customers' payments. Money paid by your customers goes directly to you, through your own cash drawer, EcoCash line, or bank.

2. Your account and subscription

• New businesses get a 14-day free trial with full features. No payment details are collected to start.
• After the trial, continued use costs US$5 per month or US$50 per year, paid via Paynow.
• Payments are one-off top-ups, not a stored mandate: each payment extends your expiry date. We never charge you automatically and we store no card or wallet details.

3. What happens when a subscription expires

We state this plainly because it matters:

• Days 1-5 after expiry (grace): everything keeps working; we send you daily reminders.
• Days 5-15 (read-only): you can view all your data but cannot record new sales or make changes.
• After day 15 (locked): access to the till and dashboard is suspended until payment.

Your data is never deleted for non-payment. Paying at any point restores full access immediately. You may request a full export of your data (products, sales, customers, finances) at any time, including while locked: email us and we will provide it within 7 days.

4. Your responsibilities

• You are responsible for the accuracy of the records you keep and for your own tax and regulatory compliance.
• You are responsible for the seller accounts you create (usernames and PINs) and what your staff do with them.
• Your online store listings must be lawful, accurate, and yours to sell.
• You must not attempt to access other businesses' data, abuse the platform, or resell access.

5. Your customers' data

When you record a customer's name, WhatsApp number, or credit balance, you are the controller of that information and Trade Junction processes it only on your instructions, to provide the service. You are responsible for having your customer's consent to record their details. See our Privacy Policy.

6. Service, liability, and honest limits

• We aim for high availability but do not guarantee uninterrupted service. The Point of Sale app works offline by design; sync requires a connection.
• Trade Junction is provided "as is." To the maximum extent permitted by law, our total liability is limited to the subscription fees you paid in the 12 months before the claim.
• We may suspend accounts that abuse the platform or break the law, and we may update these terms with 14 days' notice in-app.

7. Contact

Support and legal: support@tradejunction.co.zw